Awaab's Law Readiness & Hazard Assurance

Find the housing risk before it becomes a breach, complaint or claim.

Litigation Intelligence Group gives social landlords a controlled line of sight from the moment a potential property risk becomes known, through whole-home evidence, hazard triage, action ownership and resident communication, to verified resolution.

From awareness to verified resolution — one auditable property record.

Explore the 90-day pilot See The LIG Standard

THELIGSTANDARD

Awareness.
Action.
Verification.
Evidence.

The LIG assurance lifecycle

01INSPECT

02DISCOVER

03TRIAGE

04CLOCK

05ESCALATE

06COMMUNICATE

07REPAIR

08VERIFY

09MONITOR

10EVIDENCE

What LIG reveals

The risk hidden between report, repair and closure.

LIG tests the gaps between property evidence, operational hand-offs, resident contact and the record relied on for assurance.

A reported repair that carries a wider property hazard.

A completed job where the root cause was never verified.

Repeat mould, leaks or repairs that show recurrence rather than resolution.

A contractor or staff observation that never reached the right decision-maker.

A regulatory or provider deadline at risk because the awareness point or hand-off was unclear.

A resident communication or access gap that is increasing complaint and litigation exposure.

Whole-Home Risk Observation

See the property, not just the reported repair.

When LIG is commissioned to assess the whole property, we do not look at one complaint in isolation. We record additional material property, safety, access, vulnerability or safeguarding concerns encountered during the visit where they are relevant to safe action or repair delivery.

We do not monitor lifestyle, judge how residents choose to live or diagnose health conditions from the appearance of a home.

See how the assessment works

Awaab's Law Readiness & Hazard Assurance

Control the case from Day Zero.

Fixed response duties only work when a landlord can show when a potential hazard became known, what was investigated, who owned the response, how the resident was kept informed, what action was taken and whether the underlying problem was actually resolved.

LIG supports that operational control with evidence-led assessment, structured hazard and litigation-risk triage, deadline visibility and verification.

LIG supports compliance readiness and evidence-led decision-making. The landlord retains its statutory duties, legal decisions, emergency response, accommodation decisions and repair ownership.

The LIG Standard

Technical evidence inside a wider assurance system.

The technical core of every assessment remains disciplined property evidence: context, defect evidence, diagnosis, remedial scope, priority, ownership and proof required for closure. That technical Standard sits inside the wider assurance lifecycle so the case is controlled from first knowledge through to verified resolution.

Explore the complete Standard

ONE CONTROLLED PROPERTY RECORDDAY-ZERO TO CLOSURE

AwarenessRecord when potential risk became known

TriageSeparate hazard, action and litigation exposure

ResolutionDistinguish make-safe action from permanent remedy

VerificationProve resolution and watch for recurrence

For leaders and boards

A clearer view of exposure, ownership and resolution.

Board assurance should show what needs attention—not simply how much activity has taken place.

Explore LIG Insight

Risk and clocks
Potential emergency and significant concerns, with at-risk and overdue action clocks.

Resolution quality
Make-safe-only cases, unverified completions, recurrence and repeat failure.

Resident evidence
Access barriers, communication gaps and litigation exposure that is accelerating.

Controlled 90-day pilot

Start with a defined cohort of live cases.

LIG tests awareness control, evidence quality, hazard/action triage, hand-offs, resident communication, repair ownership, recurrence and verified resolution. Capacity is released in controlled stages so quality is protected.

Control Day Zero

Make the awareness point, owner, response clock and escalation route visible.

Find repeat failure

Connect history, temporary fixes, recurrence and unresolved root causes.

Evidence the outcome

Separate attendance from resolution and provide leaders with auditable evidence.

Find the exposure before it finds you

Discuss a controlled 90-day pilot.

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Every commissioned assessment is anchored by a controlled Property Condition & Remedial Schedule.