How website enquiries are handled.

Information collected

The enquiry form collects your name, work email address, organisation, role, optional telephone number and the message you choose to provide. Basic technical information may be processed to protect the form from misuse.

Why it is used

The information is used to review and respond to your enquiry, maintain an appropriate business record and protect the website. Do not submit resident information, special-category personal data, property evidence or confidential case material through the public form.

Lawful basis

Enquiry information is processed where necessary to take steps at your request before a possible business engagement and for legitimate interests in responding to professional enquiries and maintaining website security.

Storage and sharing

Information is stored within the website’s controlled hosting environment. It is not sold. It may be disclosed to a service provider where required to operate the website, or where disclosure is required by law.

Retention

Enquiries are retained only for as long as reasonably required for the purpose for which they were submitted, related record-keeping and the resolution of any dispute. A formal retention schedule will govern client work.

Your rights

Depending on the circumstances, UK data-protection law may give you rights of access, correction, erasure, restriction, objection and complaint to the Information Commissioner’s Office. Use the website contact form and select “Privacy” in your message to make a request.

Website privacy notice version 1.0 · 4 September 2026. The controller’s confirmed legal-entity details must be added before public launch.